Terms & Conditions

1. General

By accessing and using the HYPR website and services, you agree to comply with these Terms & Conditions. If you do not agree, please discontinue use of our platform.

2. Eligibility

You must be at least 18 years old or have parental/guardian consent to use our services.

3. Products & Services

All product descriptions, pricing, and availability are subject to change without prior notice. We reserve the right to modify or discontinue any product or service at any time.

4. Orders & Payments

All orders are subject to confirmation and availability. Payments must be completed using approved methods including Virtual Account, Bank Transfer, E-Wallet, and QRIS.

5. Shipping & Delivery

Delivery times are estimates and may vary due to logistics partners, weather, or other external factors. HYPR is not responsible for delays beyond our control.

6. Returns & Refunds

Returns and refunds are processed in accordance with our Return Policy. Items must be returned in original condition and within the stated return period.

7. Membership & Priority Support

Certain services, including Priority Support, are available only to eligible members:

• Pioneer: Response within 12 hours

• HYPR Elite: Response within 6 hours

Terms for membership tiers may be updated from time to time.

8. User Responsibilities

Users agree not to misuse the website, submit false information, or engage in activities that may harm HYPR or other users.

9. Intellectual Property

All content on this website, including logos, designs, images, and text, is the property of HYPR and may not be used without written permission.

10. Limitation of Liability

HYPR is not liable for indirect, incidental, or consequential damages arising from the use of our services.

11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of our services indicates acceptance of the updated terms.

Privacy Policy

1. Information We Collect

We collect personal information including name, email, phone number, shipping address, and payment details when you use our services.

2. How We Use Your Information

Your information is used to:

• Process orders and payments

• Provide customer support

• Improve our services

• Send important updates and promotions (with consent)

3. Data Protection

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or misuse.

4. Payment Security

All payments are processed through secure and encrypted payment gateways. HYPR does not store sensitive payment information.

5. Sharing of Information

We do not sell or rent your personal data. Information may be shared with trusted partners such as payment providers and logistics services solely for operational purposes.

6. Cookies & Tracking

We use cookies and similar technologies to improve website functionality and user experience. You may disable cookies through your browser settings.

7. Your Rights

You have the right to:

• Access your personal data

• Request corrections

• Request data deletion (subject to legal obligations)

8. Data Retention

We retain personal data only for as long as necessary to fulfill business and legal requirements.

9. Third-Party Links

Our website may contain links to third-party platforms. HYPR is not responsible for their privacy practices.

10. Updates to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

11. Contact Us

For questions regarding Terms & Privacy, please contact our support team through the Support page.